Payment methods
At Mar Conzept, we want to make your shopping experience safe, easy, and smooth. Below you will find all the details about our accepted payment methods, security policies, and important payment information.
Accepted payment methods
We offer various secure payment methods to provide you with maximum flexibility at checkout:
Credit & Debit Cards
- Visa
- MasterCard
- American Express
Digital wallets
- Apple Pay
- Google Pay
- Shop Pay
Payment Security
We take your security seriously! Mar Conzept uses advanced encryption and fraud protection technologies to ensure that your payment data remains 100% secure and confidential.
- SSL encryption – All transactions are encrypted to protect your sensitive data.
- PCI compliance – We adhere to the highest security standards for payment processing.
- Secure third-party payment providers – Payments are processed through trusted providers like PayPal and Stripe.
Currency & fees
- Currency
- Transactions in Germany are processed in Euros (€).
- All transactions in the United Kingdom are processed in British Pounds (£).
- Mar Conzept is not responsible for any additional fees charged by your bank or payment provider.
Payment issues & troubleshooting
Payment declined?
If your payment is unsuccessful, try the following:
- Check your card details (expiration date, CVV, and available balance).
- Make sure your card is authorized for international transactions (if applicable).
- Choose a different payment method (e.g., Apple Pay, Google Pay).
- Contact your bank, as some banks may block transactions for security reasons.
Double charge?
- If you notice a double charge, contact us immediately at support@marconzept.com
- In most cases, temporary authorization holds are automatically released within a few business days.
Need help?
If you have questions about payments, our team is always available to assist you!
Company: Mar Conzept
Address: D-Dorf 12, Elstertrebnitz 04523, Germany
Email: support@marconzept.com
Phone: +49 1638417786
Website: marconzept.com