Terms and Conditions

Mar Conzept is the trade name of the company Mar Conzept. These terms govern access to and use of the website www.marconzept.com (hereinafter: the website) of Mar Conzept. (hereinafter: Mar Conzept), as well as the services and products offered by Mar Conzept on its website.

    Mar Conzept provides this website under these terms. By visiting the website or using the services or applications of the website, the user accepts these terms.

    User registration is not required to access the website. However, to purchase any of the services offered by Mar Conzept, user registration and acceptance of these terms are required before payment can be made.

    Mar Conzept offers products under the Mar Conzept brand through the website. These Mar Conzept General Terms and Conditions, listed below, govern the rights and obligations of Mar Conzept imvia and the users in connection with the website. These are the only terms that apply to the use of the website (notwithstanding that certain services may have specific terms) and to placing orders through the website and supersede all other terms, except by prior written agreement between Mar Conzept and the user.

    Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the website, you agree to these Terms of Use. If you do not agree to all the terms of this agreement, you may not access the website or use the services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

    This website is operated by Mar Conzept. Throughout the website, the terms "we", "us", and "our" refer to Mar Conzept. Mar Conzept provides this website, including all information, tools, and services available on this website, to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated herein.

      By visiting our website and/or purchasing something from us, you participate in our "Service" and agree to the following terms ("Terms of Service", "Terms"), including all additional terms and policies referenced herein and/or available via hyperlink. These terms of use apply to all users of the website, including but not limited to browsers, providers, customers, sellers, and content authors.

      Please read these Terms of Use carefully before accessing or using our website. By accessing the website or using any part of the website, you agree to these Terms of Use. If you do not agree to all the terms of this agreement, you may not access the website or use the services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

      New features or tools added to the current shop are also subject to the Terms of Use. You can view the current version of the Terms of Use at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to review this page regularly for changes. Your continued use or visit of the website after the posting of changes means that you accept those changes.

      Our shop is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you.

      SECTION 1 - GENERAL TERMS AND CONDITIONS OF THE ONLINE SHOP

      By agreeing to these Terms of Use, you confirm that you are of legal age in the country where you reside, or that you are of legal age in the country where you reside and have given us permission for your minor dependents to use this website.

      You may not use our products for illegal or unauthorized purposes, and you may not violate the laws applicable in your country (including but not limited to copyright laws) when using the service. You may not transmit worms, viruses, or other destructive code. Violation of any of these terms will result in immediate termination of your services.

      SECTION 2 - GENERAL TERMS AND CONDITIONS

      We reserve the right to refuse service at any time without reason. You acknowledge that your content (except credit card information) is transmitted unencrypted and may include: (a) transmissions over various networks and (b) changes made to conform and adapt to technical requirements of connected networks or devices. Credit card information is always encrypted during transmission over networks.

      You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, use of the service, or access to the service or to any contact on the website through which the service is offered without our express written consent. The headings used in this agreement are for convenience only and do not limit these terms or have any other effect.

      SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

      We are not responsible if the information provided on this website is not accurate, complete, or current. The material on this website is for general information only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate, complete, or current sources of information. Any reliance on the material on this website is at your own risk.

      This website may contain certain historical information that is not current and is provided for your information only. We reserve the right to change the content of this website at any time but are not obligated to update the information on our website. You agree that it is your responsibility to monitor changes on our website.

      SECTION 4 - CHANGES TO SERVICES AND PRICES

      Prices for our products may change without prior notice. We reserve the right to change or discontinue the service (or parts or content thereof) at any time without notice. We are not liable to you or third parties for changes, price changes, suspensions, or discontinuation of the service.

      SECTION 5 - PRODUCTS OR SERVICES (if applicable)

      Certain products or services may only be available online through the website. These products or services may be available only in limited quantities and may only be offered as part of our Return and refund policies returned or exchanged.

      We have made efforts to display the colors and images of our products as accurately as possible. However, we cannot guarantee that the color representation on your computer screen is accurate.

      We reserve the right, but are not obligated, to restrict the sale of our products or services to certain persons, geographic areas, or jurisdictions. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices may be changed at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service on this website is void where prohibited.

      We make no warranty that the quality of the products, services, information, or other materials you purchase or receive will meet your expectations or that errors in the service will be corrected.

      SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

      We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantity of products purchased per person, per household, or per order. These restrictions may also apply to orders placed by the same customer account or using the same credit card, and/or to orders that use the same billing and/or shipping address. If we modify or cancel an order, we may attempt to notify you by contacting you at the email address and/or billing address/phone number provided at the time of order. We reserve the right to restrict or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers, or distributors.

      You agree to provide current, complete, and accurate purchase and account information for all purchases made in our shop. You agree to promptly update your account and other information, including your email address and credit card numbers and their expiration dates, so that we can complete your transactions and contact you if necessary.

      For more details, please see our Return and refund policies.

      SECTION 7 - OPTIONAL TOOLS

      We may provide you access to third-party tools that we do not monitor or control. You acknowledge and agree that we provide access to these tools "as is" and "as available," without warranties, representations, or conditions of any kind and without any endorsement. We are not liable for any damages arising from or in connection with your use of optional third-party tools.

      Any use of the optional tools provided through the website by you is at your own risk and discretion. You should ensure that you are familiar with and agree to the terms under which the tools are provided by the respective third party(ies).

      In the future, we may also offer new services and/or features through the website (including the introduction of new tools and resources). Such new features and/or services will also be subject to these terms of use.

      SECTION 8 - LINKS TO THIRD PARTIES

      Certain content, products, and services available through our service may contain materials from third parties. Third-party links on this website may lead you to websites not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy and make no guarantees and are not liable or responsible for third-party materials or websites or for other third-party materials, products, or services.

      We are not liable for damages or losses related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please carefully read the third party's policies and practices and ensure you understand them before conducting a transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

      SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

      If you submit certain posts (e.g., contest entries) or creative ideas, suggestions, proposals, plans, or other materials unsolicited online, by email, by mail, or otherwise (collectively referred to as "comments") in response to our request, you agree that we may edit, copy, publish, distribute, translate, and otherwise use the comments you submit to us at any time and without restriction in any medium. We are not obligated to (1) keep comments confidential, (2) pay a fee for comments, or (3) respond to comments.

      We are entitled, but not obligated, to monitor, edit, or remove content that we, at our sole discretion, consider unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes the intellectual property of any party or violates these terms of use.

      You agree that your comments do not violate the rights of third parties, including copyrights, trademark rights, privacy rights, personality rights, or other personal or property rights. You further agree that your comments do not contain defamatory or otherwise unlawful, offensive, or obscene materials or computer viruses or other malware that could in any way affect the operation of the service or any related website. You may not use a false email address, impersonate anyone other than yourself, or mislead us or third parties about the origin of comments. You are solely responsible for the comments you make and their accuracy. We assume no responsibility or liability for comments posted by you or third parties.

      SECTION 10 - PERSONAL INFORMATION

      The submission of personal data through the shop is subject to our Privacy Policy.

      SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

      From time to time, there may be information on our website or in the service that contains typographical errors, inaccuracies, or omissions regarding product descriptions, prices, promotions, offers, product shipping costs, durations, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if the information in the service or on an associated website is incorrect, at any time and without prior notice (even after you have placed your order).

      We are not obligated to update, modify, or clarify information on the service or an associated website, including but not limited to price information, unless required by law. No specific update or renewal date indicated on the service or an associated website should be construed as a sign that information on the service or an associated website has been changed or updated.

      SECTION 12 - PROHIBITED USES

      In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the website or its contents for: (a) unlawful purposes; (b) to induce or participate in unlawful acts; (c) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe on our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, degrade, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) transmitting false or misleading information; (g) uploading or transmitting viruses or any other form of malicious code that may be used in any way to disrupt the functionality or operation of the service, an associated website, other websites, or the internet; (h) collecting or tracking the personal data of others; (i) spamming, phishing, pharming, pretexting, spidering, crawling, or scrapping; (j) any obscene or immoral purposes; or (k) disrupting or bypassing the security features of the service or an associated website, other websites, or the internet. We reserve the right to terminate your use of the service or an associated website if you violate any of the prohibited uses.

      SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

      We do not guarantee that the use of our service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results obtained from using the service will be accurate or reliable. You agree that we may remove the service at any time without notice for an indefinite period or discontinue the service.

      You expressly agree that your use of the service or inability to use the service is at your own risk. The service and all products and services provided to you through the service are provided "as is" and "as available" for your use, without any representations, warranties, or conditions, express or implied, including any implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.

      Under no circumstances shall Mar Conzept, our directors, officers, employees, partners, agents, contractors, trainees, suppliers, service providers, or licensors be liable for any violation, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, loss of savings, data loss, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from the use of the service or products purchased through the service, or for other claims related in any way to the use of the service or a product, including but not limited to errors or omissions in content or losses or damages of any kind resulting from the use of the service or content (or products) published, transmitted, or otherwise made available through the service, even if advised of the possibility of such damages. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions is limited to the maximum extent permitted by law.

      SECTION 14 - INDEMNIFICATION

      You agree to indemnify, defend, and hold harmless Mar Conzept and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorneys' fees, made by any third party arising out of your violation of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

      SECTION 15 - SEVERABILITY

      If any provision of these Terms of Use is found to be unlawful, invalid, or unenforceable, that provision shall remain enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severable from these Terms of Use. Such a determination shall not affect the validity and enforceability of the remaining provisions.

      SECTION 16 - TERMINATION

      The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Use remain effective until terminated by you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services or if you stop using our website.

      If we determine, at our sole discretion, that you have violated any provision of these Terms of Use or we suspect that you have violated any provision, we may terminate this agreement immediately without notice, and you remain responsible for all amounts due up to the date of termination. Furthermore, we may deny you access to our services (or parts thereof).

      SECTION 17 - ENTIRE AGREEMENT

      Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. These Terms of Use and any policies or operating rules posted by us on this website or in relation to the service constitute the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Terms of Use). Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafter of the Terms of Use.

      SECTION 18 - APPLICABLE LAW

      These Terms of Use and all separate agreements by which we provide you services are governed by the laws of the United States of America and are interpreted in accordance with them.

      SECTION 19 - CHANGES TO SERVICE TERMS

      You can view the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace these Terms of Use at our sole discretion by posting updates and changes on our website. It is your responsibility to regularly check our website for changes. By continuing to use our website or the service after changes to these Terms of Use have been posted, you agree to those changes.

      SECTION 20 - REFUND AND RETURN

      Return policy:

      We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

      Eligibility for returns:

      • The item must be in the same condition as you received it: unworn or unused, with tags and in the original packaging.
      • You need the receipt or proof of purchase.

      Return procedure:

      • Contact us at support@marconzept.com to initiate a return.
      • Please do not send your purchase back before you have received confirmation from us. Items returned without prior request will not be accepted.

      Refund process:

      • If your return is approved, we will process your refund within 10 business days after receiving your return package.
      • The refund will be made using the same payment method as the original transaction unless you agree to a different method.
      • There are no costs to you for the refund; there is no restocking fee, but the cost of shipping the goods is non-refundable.

      Cancellation:

      You can contact us to cancel your order as long as the status of your tracking number has not changed to "Package shipped." Just send us an email at support@marconzept.com to cancel your order.

      SECTION 21 - CONSUMER COMPLAINT - DEFECTIVE PRODUCT

      Consumer complaint - defective product:

      If the goods you purchased are defective, you have the right to make a claim.

      You can claim:

      • Replacement with a defect-free product.
      • Elimination of the defect.
      • Price reduction.

      Submission of complaints:

      • Complaints can be submitted within one year of discovering the defect, but not after the warranty period of the item has expired.
      • Your complaint will be processed within 30 days of receipt of your complaint notification.

      Complaint process:

      • Please contact us at support@marconzept.com before you return the defective product.
      • Confirm the return address with our customer service team.
      • Send the package by courier and provide us with the tracking number.

      SECTION 22 - CONTACT INFORMATION

      You can reach us in the following ways:

      Company: Mar Conzept
      Address: D-Dorf 12, Elstertrebnitz 04523, Germany

      Email: support@marconzept.com
      Phone: +49 1638417786

      Website: marconzept.com